These videos should answer most questions you have about using, caring for, or troubleshooting your Automatic Pool Cover. In addition, you will find valuable information about our swimming pool covers whether you are looking to purchase an automatic pool cover or already have one and need assistance.
If we do not have a video to answer your question, feel free to contact us using the "Get Customer Support" link located to the right of the screen.
Automatic Pool Cover Frequently Asked Questions:
All of these questions are answered in the Frequently Asked Questions video above.
"Can I walk on my automatic pool cover?"
"Is the cover too big?"
"If I drain my pool or if water level gets low, should I close the cover?"
"The cover is opening/closing crooked, what should I do?"
"Should I leave the cover pump on the cover at all times?"
"I hear a "popping noise" when I open and close the cover. Is this normal?"
"The cover does not open or close when I activate the controller. What should I check?"
"Water appears on my cover when it has not rained in days. What's wrong?"
"The cover stops half way opened or closed. What should I do?"
"The key-switch indicator light is blinking red. Is this normal?"
"The cover is completely open and will not close."
"The cover pump is not pumping off the water."