Take advantage of The RECOVERY Xpress Program for safety cover replacements. Bag it and
ship it to one of our regional cover measurement facilities with a prepaid shipping label…We cover the shipping cost!
Follow these easy steps...
1.) Remove your cover from your pool.
2.) Remove the springs and any other removable
hardware from your cover. Any hardware left
on your cover will not be returned.
3.) Spray your cover with a hose to remove dirt
and debris and allow it to dry completely.
4.) Remove the yellow wire-on tag which is in the
Template Return Kit. Verify that there is a RETURN
NUMBER written or printed on the tag, and
attach the tag to the cover.
5.) If you want the old cover returned, please write
“RETURN” on the back of the yellow tag. Shipping
your old cover back to you will be at your expense.
6.) Roll the cover up and place it into the shipping bag.
Pull the drawstring tight and tie it so stays closed
during shipping. Verify that there is a plastic document
window on the outside of the bag with a preprinted
shipping label inserted.
7.) The shipping label will be for either “UPS” in the U.S.
or “Purolator” in Canada. Please drop the bag off at the
appropriate location. You may also go online to UPS.com
or purolator.com to arrange for a pick up. Pick up is free in
most areas. You will be responsible for any special pick
up fees that may apply.
Upon receipt of the old cover, we’ll measure it using our
state-of-the-art proprietary technology and provide a quote
to you based off your original cover.
NOTE - we CANNOT match anchors on bungee cable covers or covers that have large spacing over 6'. Covers made before 2007 could be affected. A brand that we have had issues with is ANCHOR INDUSTRIES.