All information given to Ledford's Royal Swimming Pools will be kept private
and will not be sold or shared with anyone.
All information, web pages, pictures and text on this website are the property
of Royal Swimming Pools. Use is intended for use by our customers to gain
information about our company and our swimming pool supplies, swimming
pool kits and hot tub spas. Any reuse without written permission from Royal
Swimming Pools is prohibited.
Royal Swimming Pools is Members of the Midsouth Better Business Bureau and Association of Pool & Spa Professionals. |
| BBB rates companies based on percentage of sales volume to percentage of
complaints. We are proud that we are one of the largest online pool stores
online for over 12 years with an A+ rating. Some companies have a BBB logo but do not have a link to their report. Deceptive business practices can cause a company to get a higher number of complaints. Take the challenge. Use this link to open a browser for the Better Business Bureau National website. Enter a company name to view the number of complaints. We strive to offer the best deal available and the best customer service. |
Payment Policy: We accept Visa, MasterCard, Discover, American Express, Checks, and Bank Wire payments. We offer a 3% discount for wire transfer payments. There is an up to 14 business day hold on all check payments. Credit
card payment orders must ship to the confirmed address. A 10% deposit will
hold your kit at our current sale price for a limited time.
Shipping Policy:Click for swimming pool shipping information or Click for hot tub spa shipping information.
Return Policy: Please call for return ship to address. Items must be in original box
and in original condition. Item must be shipped freight prepaid. Up to
5% order cancellation after order is processed on all orders. Pool kit
actual shipping cost are not refundable after items ship and a up to 15%
restocking fee may apply.
Warranty Claims: All products carry manufacturers warranty and some products include RSP
extended warranty. Royal Swimming Pools can handle your warranty claim
or you can contact the manufacturer directly. Keep all warranty cards and
information supplied with your products. Above ground and inground pool
kits consist of components from several manufacturers. We are committed
to providing the best quality pool products available at affordable prices.
The stated pool kit warranty is on the pool kit frame. We have installed
these swimming pools for over 20 years, so you can be assured of the quality.
We are authorized to offer on all above ground swimming pool kits a Royal
Swimming Pools extended warranty. Click here for pro-rated schedule. Inground Pool kits include a lifetime steel or polymer frame warranty.
Pool Builder Programs: Most pool builders will need to drop ship the pool kit to a customer's residence. When you pay for your order via bank wire transfer you will receive a 3% discount and you can ship the pool kit to any address. Beginning with the 4th complete pool kit order your bank wire discount will increase to 4%. Beginning with the 10th complete pool kit order your bank wire discount will increase to 5%. If the customer is making the actual payment you can have the customer include your company name and "builder program" on the checkout form and they will receive your discount. If the customer is paying with a credit card and shipping the pool kit to the billing address they will receive a free gift and you will receive credit for the sale by putting your company name and "builder program" on the checkout form or by letting our sales representative know during checkout. |
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