We're Here to Help!
The resources on this page answer some of our most common support related questions, but you can also submit a support ticket below if you need to reach out to our team. Remember, the more information you can help provide up front the quicker we'll be able to help solve your concerns. At Royal Swimming Pools we've been helping people like you design, purchase, and even build their own pools for over 30 years so we're always happy to help new and existing members of the Royal family.
Support ResourcesView All
We strive to have every order to you as quickly as possible. Certain orders, like those with custom items, can see longer manufacturing time as we want to get your order just right. Find out more details here.
We'll cover the important steps you need to take to ensure your delivery is as smooth as possible, even if something goes wrong. Never Refuse Items, follow these steps instead.
While this may seem like a setback, there are easy solutions! See our suggested alternative arrangements within!
Here you'll find information on shipping and payments as well as general policy information. Such as order status, store information, and how to report damage or missing items.